FAQs

Metro Energy provides heating oil delivery services to residential and commercial customers throughout the Greater Boston area. If you're uncertain about service availability in your location, please contact our office or refer to the serving area page on our website.

You can place an order for heating oil through several convenient methods: by calling our customer service line, using our online ordering system on our website, or enrolling in our automatic delivery program.

Automatic delivery is a service where we monitor your heating oil consumption and schedule deliveries to ensure you never run out. We utilize weather data and your historical usage patterns to predict when you'll need a refill, eliminating the need for you to manually track your heating oil levels.

Yes, we provide emergency delivery services. If you require urgent assistance, please contact our office directly.

We primarily deliver #2 home heating oil, which is the standard for residential heating systems. Upon request, we may be able to supply biofuel and other specialized blends.

Heating oil prices fluctuate based on market conditions, delivery location, and order quantity. For current pricing information, please contact our office for a free, personalized quote.

Yes, we offer various discounts for customers, and even offer fuel assistance. Please refer to the offers page on our website or contact our office for information about our current promotional offers.

We accept payment via cash, check, credit cards, and debit cards, as well as through invoicing options. We also feature a convenient online payment system that you can access through our website.